Medical technology relies on aligned after-sales services.
In hospitals and clinical environments, everything must work reliably: spare parts for medical devices as well as patient-specific components, implants and surgical instruments must be available on time. Service interventions need to be coordinated, and rollouts must be carefully planned.
LPR takes responsibility for maintenance, repairs, rollouts and spare parts logistics, all deployable as individual modules or managed as an integrated, comprehensive model. We align scope, interfaces and documentation requirements precisely with your regulatory environment.
Through structured processes and audit-proof documentation, we create a robust foundation for compliance, transparency and sustainable operational stability for your customers.
The right team with the right material – at the right time
Service interventions rarely fail because of a lack of effort. They fail when parts are missing, time slots are unclear, or rollouts are not coordinated. LPR aligns logistics paths, material provisioning and intervention planning so your service organisation can manage these elements.
Critical Spare parts as well as patient-specific components, implants and surgical instruments are delivered via nightexpress to preplanned handover points within hospitals or directly to the service engineer. At the same time, we support you organising on-site repairs and coordinated service rollouts with defined time slots, clear contacts, and traceable documentation.
- Predictable service interventions thanks to aligned delivery windows and material availability
- Optimised spare parts logistics from central warehouses to locations close to hospitals, stations, PUDO or engineers’ trunk
- Structured support for on-site repairs, from material preparation to managed return flows of parts and devices
- Coordinated service rollouts for new device fleets, aligned with hospital operations and departments
- Higher first-fix rate through the right parts and devices available at the point of service
- Transparent SLA steering with trackable shipments and structured documentation of service activities
- Scalable after-sales structures for growing installed bases and evolving service and contract models
- Connected processes across manufacturer, operator, logistics and service organisation, with integrated IT systems in the background
For manufacturers and operators
One combined view on spare parts logistics, on-site repairs and rollouts with clear ownership and scalable structures.
For hospitals and engineering teams
Service interventions with prepared parts, defined time slots and clear communications with minimal disruption to clinical workflows.
For hospitals and clinics
Medical technology remains reliably operational at your customers’ sites – maintenance and repairs are carried out in the background without disrupting hospital operations.
Core services for MedTech
Combine logistics and on-site services into one coherent service chain – modular, tailored to your setup.
On-site services
LPR provides on-site repairs and maintenance in hospitals and healthcare environments, with clear SLAs and structured documentation.
Night distribution
Time-critical spare parts supply for hospitals and service teams during the night, before work begins.
Technical repair centre
Our repair centre for moveable medical devices can offer a cost-efficient, scalable solution for repair and refurbishment with transparent processes.
Technical end-user helpdesk
Our technical end-user helpdesk is the first line of support, assisting with remote troubleshooting and solution finding or, if needed, handover to on-site service, focused on efficient, cost-aware case handling.
Find your solution
Identify the right combination of LPR logistics services for your machines and operating sites.
Insights
Expert content and practical examples about service logistics, spare parts management, and engineering.